How not to report a “bug”

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I came across this in my blog feed today, while quite funny it's a good example of how not write a bug report.

Here's a quick a dirty bug reporting flow that should serve well:

read the bug reporting instructions (not just for PHP but a good link for any software)

Test what you are trying to do on a stable release (note that RC1 in the bug link, people). If it works, maybe use the stable release instead?

Describe what the problem is, what you are trying to do, what is going wrong and whether it occurs on other installations of the software

Don't swear at the developers, it won't fix anything.

If all else fails then, well, I guess Coldfusion is the answer to your woes ;)

This entry was posted on Thursday, May 7th, 2009 at 2:48 pm and is filed under PHP, coding. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

One Response to "How not to report a “bug”"

1Olly June 1st, 2009 10:22

I must admit I did get a giggle from this. Unfortunately no matter where you go, what applications you use, be in business or pleasure, you can’t please everyone…. and some people are just tools.